Support & help
Need a hand with a CyvoDocOps tool? This page covers the most common questions and how to reach a human if you are still stuck.
Getting started
Open any tool from the home page or the tools directory, choose your file, set the options the tool offers, and run it. For supported tools everything happens in your browser, so larger files depend on your own device's speed rather than a server queue. When the result is ready you can download it straight away.
Where do my files go?
For supported web tools, nowhere — they are read and processed locally in your browser and are not uploaded. When you download a result it is saved to your device like any other download. Closing the tab clears the working file from memory.
Contact us
If a tool is not behaving as expected, email [email protected] with a short description of what you did, the browser or device you used, and a screenshot if you have one. Please do not attach sensitive documents — we only need to understand the problem, not see your file. We aim to respond within a few business days.
Privacy-focused document tools, local-first from the start.